:root{--navy:#173b57;--navy-2:#0e2b40;--orange:#ee7b32;--orange-dark:#d86118;--ink:#182630;--muted:#6d7b86;--line:#dfe5e9;--surface:#fff;--bg:#f3f6f7;--green:#208768;--red:#c84c4c;--purple:#7657b9;--shadow:0 10px 35px rgba(25,49,65,.08);--radius:16px}*{box-sizing:border-box}html{font-family:"Noto Sans Thai","Leelawadee UI",Tahoma,Arial,sans-serif;color:var(--ink);background:var(--bg)}body{margin:0;min-height:100vh}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}.topbar{height:76px;background:var(--surface);border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 4vw;gap:36px;position:sticky;top:0;z-index:50}.brand{display:flex;align-items:center;gap:11px;min-width:220px}.brand-mark{display:grid;place-items:center;width:42px;height:42px;background:var(--orange);color:#fff;font-weight:900;border-radius:11px;letter-spacing:-1px;box-shadow:0 5px 14px rgba(238,123,50,.28)}.brand strong,.brand small,.userbox strong,.userbox 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var(--line);border-radius:11px;overflow:hidden}.info-grid>div{background:#f9fafb;padding:15px}.info-grid small,.info-grid strong{display:block}.info-grid small{font-size:10px;color:var(--muted);margin-bottom:5px}.info-grid strong{font-size:12px}.resolution{margin-top:20px;padding:16px;border-left:4px solid var(--green);background:#edf8f4;border-radius:8px}.resolution small{font-weight:850;color:var(--green)}.resolution p{margin:7px 0 0;line-height:1.6}.detail-side{display:grid;align-content:start;gap:20px}.panel.compact{padding:21px}.panel.compact h3{font-size:14px;color:var(--navy);margin:0 0 17px}.person{display:flex;align-items:center;gap:12px}.person strong,.person small{display:block}.person strong{font-size:13px}.person small{font-size:11px;color:var(--muted);margin-top:3px}.sticky{position:sticky;top:95px}.comment-form{padding:18px 22px;display:grid;grid-template-columns:1fr auto;gap:10px;border-bottom:1px solid var(--line)}.timeline{padding:10px 24px 24px}.timeline 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.new-asset-fields{padding:18px;border:1px solid #f0cdb6;border-radius:12px;background:#fff9f5}.new-asset-fields[hidden]{display:none}.new-asset-heading{display:flex;justify-content:space-between;gap:12px;align-items:center;margin-bottom:15px}.new-asset-heading strong{font-size:13px;color:var(--navy)}.new-asset-heading small{font-size:10px;color:var(--muted)}.new-asset-option{font-weight:700;color:var(--orange-dark)}.file-upload{position:relative}.file-upload>input,.comment-image-button input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.file-upload-box{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 18px;border:1px dashed #b7c5cd;border-radius:11px;background:#f8fafb;cursor:pointer;transition:.18s}.file-upload-box:hover{border-color:var(--orange);background:#fff8f3}.file-upload-box b{color:var(--navy);font-size:12px}.file-upload-box small{color:var(--muted);font-size:10px;font-weight:500}.file-selection{display:block;font-size:10px;color:var(--green);line-height:1.45;margin-top:2px;overflow-wrap:anywhere}.file-selection.file-error{color:var(--red)}.compact-upload .file-upload-box{padding:12px;align-items:flex-start;flex-direction:column}.comment-image-button{display:inline-flex;align-items:center;justify-content:center;padding:10px 13px;border:1px solid #ccd6db;border-radius:9px;background:#f6f8f9;color:var(--navy);font-size:11px;font-weight:800;cursor:pointer;white-space:nowrap}.comment-image-button:hover{border-color:var(--orange);color:var(--orange-dark)}.comment-form>.file-selection{grid-column:1/-1;margin-top:-4px}.timeline-images{display:grid;grid-template-columns:repeat(4,minmax(0,120px));gap:8px;margin:10px 0}.timeline-images a{display:block;aspect-ratio:4/3;border-radius:9px;overflow:hidden;border:1px solid var(--line);background:#eef2f4}.timeline-images img{width:100%;height:100%;object-fit:cover;display:block;transition:.2s}.timeline-images a:hover img{transform:scale(1.04)}
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@media(max-width:700px){.topbar{height:auto;min-height:66px;padding:11px 18px;flex-wrap:wrap;gap:10px}.brand{min-width:0}.brand small{display:none}.menu-toggle{display:block;margin-left:auto;border:0;background:#edf1f3;border-radius:9px;width:38px;height:38px;font-size:18px}.nav{display:none;order:5;width:100%;height:auto;flex-direction:column;padding:5px 0}.nav.open{display:flex}.nav a{padding:11px;border:0;border-radius:8px}.nav a.active{background:#edf3f6}.userbox{margin-left:0}.userbox>span:not(.avatar){display:none}.app-shell{padding:25px 16px 45px}.page-heading{align-items:flex-start;flex-direction:column}.page-heading h1{font-size:25px}.stats-grid{grid-template-columns:1fr 1fr;gap:10px}.stat-card{padding:16px;gap:11px}.stat-icon{width:39px;height:39px}.stat-card strong{font-size:24px}.filters{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr}.span-2{grid-column:span 1}.form-panel{padding:20px}.form-actions .btn{flex:1}.ticket-header h1{font-size:24px}.info-grid{grid-template-columns:1fr}.comment-form{grid-template-columns:1fr}.file-upload-box{align-items:flex-start;flex-direction:column}.timeline-images{grid-template-columns:repeat(2,minmax(0,1fr))}.login-shell{padding:16px}.login-form-wrap{padding:37px 25px}.login-form-wrap h2{font-size:28px}th,td{padding:13px}.panel{border-radius:13px}}
@media(max-width:430px){.stats-grid{grid-template-columns:1fr}.login-form-wrap{padding:30px 20px}.demo-accounts{font-size:10px}}
.admin-tabs{display:flex;gap:8px;margin-bottom:18px;padding:6px;background:#e8edef;border-radius:12px;width:max-content;max-width:100%;overflow-x:auto}.admin-tabs a{padding:10px 16px;border-radius:9px;font-size:12px;font-weight:800;white-space:nowrap;color:#53636d}.admin-tabs a.active{background:#fff;color:var(--navy);box-shadow:0 3px 12px rgba(25,49,65,.09)}.admin-layout{display:grid;grid-template-columns:300px minmax(0,1fr);gap:18px;align-items:start}.admin-form{position:sticky;top:95px}.inline-form{margin:0}td select{min-width:140px;border:1px solid #cfd8dd;border-radius:8px;padding:8px;background:#fff}@media(max-width:1000px){.admin-layout{grid-template-columns:1fr}.admin-form{position:static}}